Returns & Exchanges
At Blackstone Products, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure a tracked and secure delivery.
- 3.Package Your Items
Place the unworn garments back in their original packaging, ensuring all labels and tags are intact, and securely seal the shipping box.
- 4.Drop Off and Refund
Drop off your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.